Industry: Private

Employment Type: Part Time

Work Hours: 8

Salary: $20 To $30/An Hour

Location: United Kingdom

This job is only available through FlexJobs

Full Job Description

Remote Customer Service Representative

About the Company:

Our company is a fast-growing e-commerce business that specializes in providing high-quality products to customers all over the world. We operate globally and have developed a strong online presence that has helped us establish our brand and reputation. We are committed to offering excellent customer service to our clients, and that’s why we are seeking to hire a dedicated Remote Customer Service Representative.

About the Role:

As a Remote Customer Service Representative, you will be responsible for providing exceptional customer service to our clients through phone, email, and chat support. You will be responsible for addressing customer inquiries, concerns, and complaints in a professional and friendly manner.

Responsibilities:

– Answer customer inquiries via call, email, and chat support
– Resolve customer complaints in a timely and efficient manner
– Provide exceptional customer service to customers all over the world
– Ensure customer satisfaction by going above and beyond to meet their needs
– Escalate customer concerns to the appropriate department as needed

Qualifications:

– At least 1 year of experience in customer service
– Must possess excellent communication skills
– Must have excellent problem-solving skills
– Must have the ability to work independently and in a team
– Must possess a reliable internet connection and computer/laptop
– Must reside within the United States or Canada

Salary and Benefits:

– Salary: $15-$17/hour, depending on experience
– Benefits: Medical, Dental, and Vision Insurance, 401k, Paid Time Off

How to Apply:

To apply, please submit your resume and cover letter via email. We will reach out to promising candidates to schedule a phone interview. We look forward to receiving your application!