Industry: Private

Employment Type: Part Time

Work Hours: 8

Salary: $20 To $30/An Hour

Location: United Kingdom

This job is only available through FlexJobs

Full Job Description

Job Title: Customer Service Representative (Work from Home)

Job Summary:

Our company is seeking a highly motivated and knowledgeable Customer Service Representative to provide exceptional service to our valued customers. This position is a work from home opportunity, offering a flexible work schedule. As a Customer Service Representative, you will be responsible for answering customer inquiries, providing account support, and troubleshooting customer issues.

Responsibilities:

• Answer incoming phone calls and respond to customer emails in a timely and professional manner
• Provide account support to customers, including updating account information and resolving billing issues
• Troubleshoot and resolve customer issues related to billing, products and services
• Identify, research and resolve customer concerns using available resources
• Escalate complex customer issues to appropriate team members for resolution
• Maintain accurate customer records and documentation

Requirements:

• Minimum of 2 years of experience in customer service or related field
• Excellent verbal and written communication skills
• Strong computer skills, including proficiency with Microsoft Office and CRM software
• Ability to work independently and manage multiple tasks simultaneously
• Highly organized with attention to detail
• Familiarity with remote working technology and tools

Benefits:

• Flexible work schedule
• Work from home opportunity
• Competitive salary and benefits package
• Paid training and ongoing professional development
• Growth opportunities within the company

Application Requirements:

• Resume and cover letter
• Two professional references
• Internet connection and home office setup

If you meet the requirements outlined above and are committed to providing exceptional customer service, please submit your application to be considered for this exciting opportunity.