Industry: Private
Employment Type: Part Time
Work Hours: 8
Salary: $20 To $30/An Hour
Location: United Kingdom
This job is only available through FlexJobs
Full Job Description
Remote Customer Service Representative
About the Company
Our company is a fast-growing e-commerce retailer situated in the U.S. We deliver trendy and high-quality products to customers located all over the country. As we continue to grow our business, we are seeking a dynamic Remote Customer Service Representative to join our team.
About the Role
As a Remote Customer Service Representative, you will be the first point of contact for our customers via email, live chat, and phone calls. You will be responsible for providing timely and effective support to our customers, addressing any queries or concerns they may have about our products and services.
Requirements:
- Excellent verbal and written communication skills
- Experience in remote customer service is required.
- Must have a quiet and distraction-free workspace to handle calls efficiently
- Ability to multitask and resolve customer concerns promptly and effectively
- Flexibility with work schedule
- Familiarity with social media platforms is beneficial
Responsibilities:
- Provide professional and cheerful support to customers via email, live chat, and phone
- Handle customer complaints and resolve problems promptly and efficiently
- Create and maintain accurate customer records
- Process orders, returns, and exchanges
- Assist with ad hoc tasks to improve our customer experience
Perks:
- Flexible schedule
- Remote work from home
- Growth opportunities available as the company continues to grow
- Training provided to help you excel at your job
- Competitive compensation
How to Apply:
If you meet the above requirements and are eager to join our team, please send your resume and cover letter to [email address]. We look forward to hearing from you!
