Industry: Private
Employment Type: Full Time
Work Hours: 8
Salary: $20 To $30/An Hour
Location: United Kingdom
This job is only available through FlexJobs
Full Job Description
Looking for a Work from Home Job in Customer Service?
About Our Company
We are a growing company that prides itself on providing exceptional customer service to our clients. Our team is dedicated to ensuring customer satisfaction, and we are always looking for new ways to improve our services. We value diversity, teamwork, and collaboration, and we believe that everyone should have the opportunity to excel in their career.
Job Overview
We are currently looking for dedicated and customer-focused individuals to join our team. As a work from home customer service representative, you will be responsible for providing support to our clients and ensuring that they are happy with our services. You will be the first point of contact for our clients, so it is important that you are friendly, patient, and professional.
Responsibilities
- Responding to customer inquiries via phone, email, or chat
- Resolving customer complaints and issues in a timely and professional manner
- Providing product and service information to customers
- Upselling additional products or services to customers
- Documenting customer interactions and transactions
- Collaborating with other team members to resolve complex customer issues
Requirements
- Excellent communication skills, both verbal and written
- Ability to work independently and meet performance targets
- Strong problem-solving and decision-making skills
- Reliable and dedicated with a strong work ethic
- Comfortable working in a fast-paced environment
- Previous customer service experience preferred
- Must have a dedicated workspace and reliable internet connection
Benefits
We offer a variety of benefits to our employees, including:
- Flexible work schedule
- Competitive pay
- Paid training and development opportunities
- Opportunities for career advancement
- Health and dental benefits
- 401(k) plan
How to Apply
If you are interested in joining our team, please submit your resume and cover letter. We look forward to hearing from you!